Returns & Exchange Policy
At sure2shop.us we understand that sometimes for reasons customers end up returning products. We are happy to accept
returns and will issue store credit for the amount of the item(s). Please review our full return policy below.
All our items are new from the manufacturer or suppliers.
- Returns within 15 days of delivery are eligible for full refund!
- If order canceled within 24 hours a full refund will be issued back to payment type.
- Free prepaid return labels are generated & emailed to customers for US orders only.
- Antiques are refunded as a store credit or product exchanged.
- All returns/exchanges must be done within 15 days of delivery date.
- Items must be with tags still attached. If items appear worn, have stains, or smell of smoke or perfume, your return WILL NOT be accepted and will be returned to you at your expense.
- NON-RETURNABLE: N/A
- Damages must be reported within 3 days of receiving merchandise. Please contact [email protected] for assistance.
Items not meeting the above guidelines will be returned to you at your expense; after 30 days all non-returnable merchandise will be donated.
For additional inquiry / questions on returns, that wasn’t answered, please email us at [email protected]