shippijng policy

 Shipping Policy – www.sure2shop.us

 

1. Shipping Costs

Shipping cost for products are calculated during checkout based on weight, dimensions and destination of the items in the order.
Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

2. Dispatch Time

Orders are usually dispatched within 1-3 business days after payment of order.

3. Delivery Terms

Transit Time Domestically. In general, domestic shipments are in transit for 3 - 5 business days

4. Change Of Delivery Address

For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

5. P.O. Box Shipping

SURE2SHOP LLC will Not ship to P.O. box addresses domestically & internationally.

6. Military Address Shipping

Unfortunately we are unable to ship to any military addresses.

7. Items Out Of Stock

If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.

8. Delivery Time Exceeded

If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.

9. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.

10. Parcels Damaged In Transit

If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier & take a quick picture for us, get in touch with our customer service at [email protected]

11. Duties & Taxes

Sales tax will be calculated during checkout of the order

12. Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an
order has already been dispatched, please refer to our refund policy.

13. Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

14. Process for parcel damaged in-transit

SURE2SHOP LLC will process a refund or replacement as soon as the courier has completed their investigation into the claim.

15. Process for parcel lost in-transit

SURE2SHOP LLC will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

16. Customer service

For all customer service enquiries, please email SURE2SHOP LLC at [email protected]